1. Introduction
789p is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access 789p at 789p.lt or through our mobile app. It applies to all registered players and visitors, regardless of where in the Philippines you are based.
By creating an account or using any service on 789p, you acknowledge that you have read and understood this policy. We encourage you to review it regularly, as it may be updated from time to time.
Plain language commitment: We've written this policy to be as straightforward as possible. If anything is unclear, reach out to our support team and we'll explain it further.
2. Data We Collect
We collect personal information in the following ways: directly from you when you register or use the platform, automatically as you interact with our services, and from third parties during identity verification processes.
2.1 Information You Provide
- Registration details — full name, date of birth, email address, mobile number, and residential address
- Identity documents — government-issued ID, selfie verification, and proof of address submitted during KYC
- Financial information — preferred payment method details (e.g., Philippine bank account or e-wallet identifiers) used for deposits and withdrawals in PHP
- Communications — messages sent to our support team via live chat or email
2.2 Automatically Collected Data
- Device information such as device type, operating system, and browser version
- IP address and approximate location at the time of access
- Session data including pages visited, games played, and time spent on the platform
- Cookie and tracking data as described in Section 5
We do not collect sensitive information such as credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on 789p.
3. How We Use Your Data
789p uses the information we collect for the following purposes:
- Account management — creating and maintaining your player account, processing logins, and enabling OTP authentication
- Transaction processing — handling PHP deposits and withdrawals through your chosen local payment method
- Identity verification — completing KYC checks required to confirm your age and identity before processing withdrawals or investigating account activity
- Platform security — detecting and preventing fraud, unauthorized access, money laundering, and other prohibited activities
- Customer support — responding to your queries, resolving disputes, and improving the quality of our service
- Legal compliance — meeting obligations under applicable laws and regulations
- Platform improvement — analysing usage patterns to improve game performance, load times, and overall user experience
We do not use your personal data for profiling or targeted advertising to third-party platforms.
4. Sharing Your Information
789p does not sell your personal data. We share information only in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party providers who assist in running the platform — including payment processors for PHP transactions, identity verification services, and infrastructure hosting partners. These providers are contractually bound to handle your data only for the purposes we specify and to maintain appropriate security standards.
4.2 Legal Requirements
We may disclose your information when required to do so by law, in response to valid legal requests from authorities in the Philippines, or where necessary to protect the rights and safety of 789p, its players, or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify registered players through the platform if such a change occurs and outline how your data will be handled going forward.
Our commitment: Your personal information is never sold to advertisers, data brokers, or marketing companies.
5. Cookies & Tracking
789p uses cookies — small text files stored on your device — to help the platform function properly and to improve your experience. Here's how we use them:
- Essential cookies — required for the platform to operate, including keeping you logged in during a session and maintaining security tokens
- Preference cookies — remember your settings such as language, game lobby filters, and notification preferences
- Analytics cookies — help us understand how players navigate the platform so we can identify areas for improvement
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your account and some platform features.
6. Data Security
Keeping your data safe is a top priority at 789p. We implement a range of technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
These measures include:
- SSL/TLS encryption for all data in transit between your device and our servers
- Secure, access-controlled server environments for stored data
- OTP (one-time password) authentication available for all player accounts
- Regular internal security reviews and access audits
- Staff training on data handling and privacy obligations
While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 789p account and to enable OTP authentication to reduce the risk of unauthorised access.
7. Data Retention
789p retains your personal data for as long as your account is active or as needed to provide our services. After account closure, we may retain certain information for a defined period to comply with legal obligations, resolve disputes, and enforce our agreements.
Identity and transaction records are kept in accordance with applicable record-keeping requirements. Once the retention period has passed and there are no outstanding legal or compliance reasons to retain the data, we securely delete or anonymise it.
8. Your Rights
As a player on 789p, you have rights regarding the personal data we hold about you. These include:
- Right to access — you can request a copy of the personal data we hold about your account
- Right to correction — if any of your information is inaccurate or incomplete, you can ask us to update it
- Right to deletion — you can request that we delete your personal data, subject to any legal obligations that require us to retain it
- Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data
- Right to data portability — you may request a copy of your data in a structured, commonly used format
To exercise any of these rights, contact our support team. We will respond to verified requests within a reasonable timeframe. Note that some requests may be subject to identity verification before we can act on them.
9. Minors
789p is strictly an adult platform. We do not knowingly collect personal data from individuals under 21 years of age. If we discover that a minor has registered an account, we will close the account immediately and delete the associated data in line with our account termination procedures.
If you believe a minor has registered on our platform, please contact our support team as soon as possible.
10. Third-Party Links
The 789p platform may occasionally reference other services in the context of payment processing or account support. We are not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any external services you interact with separately from 789p.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant changes are made, we will notify registered players via the platform or through the email address on your account. The updated policy will take effect from the date shown at the top of this page.
Continued use of 789p after an update has been published means you accept the revised policy. If you disagree with any changes, you may contact support to close your account.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, our support team is available 24/7 through the live chat feature on the platform. For formal data-related requests, you can also reach us by email. We aim to respond to all privacy-related inquiries promptly and thoroughly.
Privacy inquiries: [email protected] — for data access requests and formal privacy concerns.
You may also visit our FAQ page for answers to common questions about your account, or review our Terms & Conditions for the full rules governing use of the 789p platform.